Privacy Policy
Last Updated: April 05th, 2022
Feeting is a virtual meeting platform that encourages healthy lifestyle changes. Feeting is operated by Talent Maps AG., a company organized under the laws of Switzerland, canton St. Gallen and headquartered at Unterstrasse 12, 9000 in St. Gallen (“Feeting”, “Us”, “We” or “Our”).
This Privacy Notice applies to all Feeting platforms. We are committed to protecting your rights and your privacy. This Privacy Notice (the “Notice”) explains what data We collect about you and how We store, analyze and share the data We collect about you through the platform (https://www.feeting.app, https://feetwith.me) and the Feeting mobile application. This Notice applies to all Personal Information whether collected online or offline. The Notice also explains your rights with regards to your data, and how to contact Us to request access, corrections, transfer, restriction, or deletion of the data We have collected about you.
We have designed this Privacy Notice in a question and answer format to make it easy to read and understand. Please read through it carefully. If you do not agree with Our policies and practices contained in this Notice, please do not enroll in Feeting.
Does Feeting collect information about me?
Yes. We collect anonymous and Personal Information about you to provide you with Our services. “Personal Information” means any information, including personal and material circumstances, that allows a person to become identifiable. The Personal Information We collect includes, but is not limited to:
- Your name;
- The email address you use to sign in;
- Your profile photo;
- Conversational data;
- Additional information you may provide as you submit queries and requests to Us.
Please keep in mind that the extent of the Personal Information you may be able to share with Us will depend on the features made available to you and your level of participation. You are under no obligation to provide any Personal Information to Us at any time. However, if you choose to withhold some Personal Information, We may be unable to provide you with certain services.
How does Feeting use my personal information?
We will use the Personal Information collected only to provide you with access to Our services, including:
- To administer and manage your Feeting experience;
- To administer and manage your Feeting account and;
- To identify you when you sign in;
- To track your Feeting statistics;
- To give you meeting and conversational intelligence;
- To provide you with information about features;
- To respond to your questions and requests; and
- To provide appropriate security and confidentiality controls to protect your Personal Information.
Additionally, We may create “Anonymous Data” records by removing any Personal Information (including any contact information) that would allow the remaining data to be linked back to you. We may use the Anonymous Data for internal purposes, such as analyzing patterns and Program usage to improve Our services. Additionally, We may use Anonymous Data to analyze and understand demographic trends, customer behavior patterns and preferences, and information that can help Us enrich the content and quality of the Program.
How does Feeting communicate with me?
If you have opted to receive push notifications on your mobile device, We may, from time to time, send you push notifications to provide you with reminders and notices. If you no longer wish to receive such communications, you may turn them off at the device level.
From time to time, We may send you e-mails or newsletters with information about available features, or related services. Depending on your country of residence, you may be given the opportunity to opt-in to receive Our communications. Regardless of your initial selection, you may opt-out of Our communications, free of charge, at any time, by updating your preferences in your account profile information, or by contacting our support directly.
Can Feeting contact me directly?
By sharing your e-mail with Us you are consenting to Us contacting you directly, including, but not limited to, via e-mail. You may update your profile at any time to change where and how We contact you.
How does Feeting collect my Personal Information?
We collect Personal Information you voluntarily provide as you submit it through the web-based platform and the mobile application, by reviewing your use of the web-based platform and mobile application and your use of a synched tracking device.
We may also automatically collect additional information when you visit Our web-based platform or mobile application, including the type of browser used, the internet service provider (ISP), referring and exit pages, the files viewed on Our site (e.g., HTML pages, graphics, etc.), date and time stamps of activity on the platform, the accessing IP address (the unique address that identifies your device on the internet) and the operating system your device uses. We use this additional information to derive a broad, non-specific understanding of the locations from which Our Users access Our services, and to enhance the security controls around platform access. We also use it to analyze trends, administer the web-based platform, track Users’ movements on the platform and around the website, and to gather demographic information about Our User base as a whole.
Does Feeting collect Personal Information about children?
Our Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.
What are the activity tracking devices and how do they track my activity?
As a User, you will be able to connect goal-tracking devices, such as smartphones, and other devices, to your account. If you choose to synchronize a tracking device with the Program, We will receive limited information about your activity to populate your account. Tracking devices can track a wide number of different aspects of your daily activities, including, among others, your daily steps and fitness activity.
Does Feeting receive information about me from other sources?
No.
What Tools does Feeting use to Collect my Personal Information?
Feeting uses tools such as cookies, tags, scripts and other similar technologies to enhance and support your experience on the platform. These technologies help Us administer the web-based platform and mobile application, measure traffic patterns and the total number of users, as well as to personalize and customize the platform’s content so that your settings are “remembered” when you log in.
“Cookies” are small pieces of text sent to your browser by a website you visit. Cookies help Our web-based platform to remember information about your visit, like your preferred settings. Cookies play an important role, they can make your next visit easier and the web-based platform more useful to you. You can learn more about cookies by visiting https://www.allaboutcookies.org/ where you will also find information about how to block cookies on different types of browsers. Depending on your location, additional information about Cookies may be presented to you when you visit the web-based platform, and you are given the opportunity to object to the use of Cookies. However, please be aware that by blocking or deleting cookies you may not be able to take full advantage of the web-based platform or mobile application.
Our web-based platform uses Cookies to collect information about User usage of the Program. Additionally, some Cookies on Our web-based platform are set by third parties who are delivering services on Our behalf. Within the mobile application, web pages are sometimes displayed. Cookies allow you to avoid having to reenter your login credentials when accessing web pages.
We use Cookies:
- To remember that you have used the website before, allowing Us to identify you, as well as the number of unique visitors We receive and manage capacity;
- To allow you to navigate the website more quickly and easily;
- To remember your log-in session as you move from one page to the next within the platform;
- To collect statistical information about how you use the website, allowing Us to improve Our services over time.
Does Feeting use mobile analytics?
We use mobile analytics software to allow Us to review the functionality of Our mobile software on your phone, and how to improve its quality and Our services. The mobile analytics software may record information such as how often you use the mobile application, the events that occur within the mobile application, crash reports and performance data, where the application was downloaded from and other metrics, such as aggregated usage. The information collected by the mobile analytics software is managed separately from other Personal Information you submit within the mobile application.
Are there links to third-party websites and mobile applications on the Feeting platform or mobile application?
Our web-based platform and mobile application may contain links to other websites that We do not own or control. We provide these links and connections for your convenience. We have no control over these third parties, their privacy policies, and the content they display on their websites or mobile applications. If you choose to submit Personal Information while visiting these websites or using these mobile applications, please be aware that your rights will be governed by the third parties privacy policies. We strongly encourage you to carefully read the privacy notice of any website or mobile application you visit or use.
Who at Feeting has access to my Personal Information?
We rely on role-based access and only grant access to Our employees, contractors and agents who are involved with delivering the services to you according to Our policies and procedures. Our
employees at these locations may be required to access your Personal Information to provide you with quality services. Our employees are obligated to respect the confidentiality of your Personal Information and are only authorized to access your Personal Information as necessary to provide you with services or support.
Does Feeting disclose or share my Personal Information with third parties?
We may provide information in an anonymous and aggregated format or provide your Personal Information in a group format to third parties that process that Personal Information (“Analytics Processors”) to generate Anonymous Information and derive analytical information. The Analytics Processors do not have any independent right to use your Personal Information, except to provide the aggregation and analysis services.
Who else does Feeting disclose my Personal Information to?
We may be required to disclose your Personal Information if:
- Legally required to do so by governments, tribunals, law enforcement and regulatory agencies (for example as part of an ongoing investigation, subpoena, similar legal process or proceeding);
- As otherwise required under any applicable law, regulation, or rule; and
- If We believe, in good faith, that such disclosure is necessary to protect or defend Our rights or the rights of others, to assist in an investigation or to prevent illegal activity.
Why may Feeting disclose my Personal Information?
From time to time We may need to disclose limited amounts of your Personal Information. We limit Our disclosures to the least amount of information required to meet the permissible purpose. We disclose your Personal Information for the following limited purposes:
- At your request to whomever you direct Us to disclose the information;
- To administer the Program, services and the Feeting Online Store;
- To coordinate enrollment in additional services made available to you;
- To enhance your Feeting experience;
- To provide you with information about the services available to you through Feeting.
- To conduct in-depth analytics about Feeting;
- To comply with applicable laws.
Where and how are my Personal Information and other data stored?
All your data, including any Personal Information We collect about you, is stored at Amazon Web Services data centers located in Ireland and Germany (EU).
How does Feeting secure my Personal Information?
We are committed to protecting your data and your privacy. To ensure data security, We follow reasonable physical, electronic and managerial procedures designed to safeguard and secure your data and Personal Information. However, no company can fully eliminate security risks associated with the provision of online services.
Among the security features We use to protect your Personal Information and other data, We use advanced authentication and authorization mechanisms to secure your data. We use multiple layers of security to protect your Personal Information and data, including firewalls, intrusion detection tools and antivirus software.
How does Feeting protect my Personal Information during transfers with authorized parties?
When We receive Personal Information from a third party or share Personal Information with a third party, We execute appropriate written agreements based on the applicable jurisdiction. For example, We execute EU-approved standard contractual clauses with EU-based Program Sponsors that send Us Eligibility Files as the data importer, as that term is defined in the GDPR. We also execute EU-approved standard contractual clauses with Our subcontractors that assist us in processing EU-based data, as the data exporter.
Feeting is responsible for the processing of personal data it receives and subsequently transfers to a third party acting as an agent on its behalf, under the Privacy Shield Framework. Feeting complies with the Privacy Shield Principles for all onward transfers of personal data from the EEA, the United Kingdom and Switzerland, including the onward transfer liability provisions.
What data protection rights do I have?
Various laws from around the world establish varying levels of data subject rights. At Feeting We strive to provide a similar level of data rights to all Our Users, regardless of where they live, but some of those rights are governed by local laws. In addition to the basic rights of confidentiality, those rights include:
- The right of access, explained in more detail below.
- The right to amend or change your data, explained in more detail below.
- The right to transfer your data to another provider, explained in more detail below.
- The right to delete your data, also called the right to be forgotten, explained in more detail below.
- The right to object to processing activities, explained in more detail below.
- The right to restrict processing activities, explained in more detail below.
- The right to submit data protection related complaints to Us and to relevant government agencies, as referenced above.
- The right to opt out of selling your data, explained in more detail below.
You can use Our chat functionality, on the bottom right of www.feeting.app, to submit data subject rights requests.
Can I access or change the Personal Information Feeting has collected about me?
Yes, you can review and change your Personal Information by logging into our mobile application. All Our Users, regardless of residency, except in specific circumstances identified by local laws, have a legal right to access and correct or update the information We have collected about you. You can also request a copy of all the Personal Information and data We hold about you. We will provide you with a copy of all the data We have collected about you in a standard format (such as Excel) through a secure channel. You can contact Us to request a copy of all your Personal Information or to request a change in your Personal Information through the “Data Requests” option in the platform or mobile application. We will respond to your request within a reasonable timeframe.
Please keep in mind that We may not be able to accommodate your request if We reasonably believe the change would violate any laws or cause the information to be inaccurate or incorrect. Additionally, We may not be able to fulfill a request where it would impose a burden on Us that is disproportionate to the risk to your privacy, or where your request may affect another individual’s rights to privacy. If We are unable to fulfil a request We will provide you with the reasons why We are unable to comply.
Can I request that my Personal Information and data be deleted from Feeting databases?
Yes, you can request that We delete your identifying information from Our system. You may terminate your account at any time by submitting a deletion request through Our chat functionality on the bottom-right of www.feeting.app. We will delete the identifying information We collected from your participation in Feeting permanently and irreversibly.
Can I request that Feeting restrict processing for some of my data?
Beyond the information necessary for enrollment you are not required to share any additional information with Us. If you wish for Us to stop processing parts of your data, you can request that all data be deleted by canceling your account.
Can I object to Feeting’s processing of my data?
Yes, you can object to Our processing of your data by contacting the Privacy Officer and notifying Us that you wish for your account to be suspended while your concerns about the processing of your data are resolved. Once you feel comfortable resuming using Feeting, you can contact Us to unlock your account. If you realize during the time your account is suspended that you do not feel comfortable resuming the use of Feeting, you can cancel your account. Your data will be deleted in accordance with Our standard process, except that you will not be able to access your account while the cancellation process takes place unless you first request for the suspension to be lifted.
Can I opt-out of Feeting selling my Personal Information?
Feeting recognizes that you have a right to opt-out of any “sale” of your Personal Information. We do not, however, provide your Personal Information to anyone in exchange for consideration that would be considered a sale. Because We do not sell your information, We have not implemented an opt-out process.
How does Feeting make changes to this Privacy Notice?
We may update this Notice from time to time to reflect changes in Our information practice and services offered. If We make any material changes to this Notice, you will be notified via an update notification, and you will be given the opportunity to review and accept the new Notice prior to being able to access the platform or continue to use the Program. The date indicating the last update can be found at the top of the Notice. If there are typographical mistakes, like grammar or spelling errors, in the Notice We may correct them without notifying you.
What should I do if I have a concern or complaint against Feeting and its data privacy practices?
Reach out to Us and we’ll do our best to find a solution together. In case this doesn’t work out we will arrange an independent mediator to find a proper solution.
What laws, regulations or frameworks does Feeting comply with?
Governing Law
The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.
For European Union (EU) Users
If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident.
United States Federal Government End Use Provisions
If You are a U.S. federal government end-user, our Service is a "Commercial Item" as that term is defined at 48 C.F.R. §2.101.
The United States Legal Compliance
You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a "terrorist supporting" country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.
Severability and Waiver
Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.
Waiver
Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Terms shall not affect a party's ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute a waiver of any subsequent breach.
Which Translation of the Feeting Privacy Notice is the Official Version?
Please note that any translation of this Notice is intended solely to facilitate your access to this information. The English version is the only official version of this Notice and any translation inaccuracies or discrepancies are not binding and have no legal effect for compliance or enforcement purposes.
How can I contact Feeting or its Data Protection Officer (DPO)?
If you have general questions about Feeting, you can contact Us by sending an e-mail to hello@feeting.app.
If you have any questions, comments or concerns, about this Notice, or your rights and obligations under this Notice, you may contact Us via email at hello@feeting.app or via the “Contact” section of the Feeting website.